Password Troubleshooting Tips
It's OK! Don't panic. Our password reset emails are automated, so can sometimes be caught up in your spam or junk folder. Check there to make sure that you didn't miss something.
Nope, nothing in my spam...
Okay. We're going to ask you do something only slightly technical, you can do it! You've got to whitelist this email address:
Instructions for whitelisting email senders will vary based on your email program. Check out this article for detailed instructions on how to whitelist from your particular email client. Then try sending that password reset email once more.
If you still are not able to figure it out, send our support team a message.